Introduction
This Privacy Policy outlines how we collect, use, store and protect your personal information when you visit or make a purchase through our website.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and applicable privacy regulations.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information including:
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Name
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Email address
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Phone number
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Billing and shipping address
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Company or business name
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Order and transaction details
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Any information you provide through contact forms or enquiries
We may also automatically collect certain non-personal information such as:
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and analytics information
How We Use Your Information
Your information may be used to:
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Process and fulfil orders
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Provide customer support
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Respond to enquiries
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Improve our website and services
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Send updates regarding orders or services
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Prevent fraudulent transactions
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Meet legal and regulatory obligations
We will only collect information that is reasonably necessary for our business activities.
Payment Information
Payments made through our website are processed securely by third-party payment providers. We do not store full credit card or payment information on our servers.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyse website traffic and support marketing activities.
You can disable cookies through your browser settings, although some website functions may not operate properly.
Disclosure of Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third-party service providers where necessary for:
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Payment processing
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Shipping and delivery
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Website hosting
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Analytics and technical support
These providers are required to handle your information securely and only for authorised purposes.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
To make a request, please contact us through our website contact page.
Overseas Users and GDPR
If you are located outside Australia, including within the European Economic Area (EEA), you acknowledge that your information may be transferred to and processed in Australia.
Where applicable, we aim to comply with the principles of the General Data Protection Regulation (GDPR), including providing reasonable access, correction and deletion rights regarding your personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at info@thelivingcolor.com.